When can I trade?
If the markets are open, we’re open.Because we cover international markets around the world, we will have options to trade, 7 days a week, at almost any hour, night or day.
What is the minimum deposit?
You need to deposit a minimum of $/£/€ 100.
What is the minimum amount required to start trading with?
You can have a trade with as little as one contract.The contract price is $10, or its equivalent in other currencies. Exchange rates are updated daily.
Are there any restrictions on withdrawals?
You can withdraw as much as you want from your available funds whenever you want, though some fees may apply for multiple withdrawals in one month. Please note, we may sometimes ask you for additional identification documents for fraud prevention purposes.
Who do I speak to if I need help?
We’re here to help, so if you have any queries about your account – or how to make the most of the platform – drop us a line on email@example.com
Making a deposit
To make a deposit, simply click the Deposit button on the top right corner, or click on your account icon and select Deposit from the drop-down menu. Then follow the easy on-screen instructions to deposit.
Once you’re on the Deposit page, simply select the method you want to use for making a deposit, and follow the instructions. We accept all major debit and credit cards, as well as a variety of popular eWallets. Once you have made a deposit, your account balance is displayed in the top-right corner of the page, next to the deposit button.
If you want to deposit by bank wire, you will need our bank details, which can be found under the “Bank Wire” tab. We accept wire transfers in GBP, EUR, USD and RUB. Please note that when we receive the deposited funds, they will be credited to your trading account in the currency you selected when you opened your account.
Please note: You must send us a scanned copy of the payment remittance to firstname.lastname@example.org once you’ve made your transfer. Wire transfers can take up to 7-10 business days to be cleared and to reflect in your account. If you wish to trade immediately, we recommend using one of the other available payment methods.
Making a Withdrawal
In the drop-down menu under your account icon, you’ll see the option to make a withdrawal.
When making a withdrawal request, you have the option to choose where you’d like to make your withdrawal to, but you can only choose a payment method you have previously used in order to deposit. You can withdraw as much as you want at any time from your available funds balance. We may occasionally request additional documentation before processing your withdrawal. At Daweda, we aim to process your withdrawals as quickly and as seamlessly as possible.